Privacy Policy

Who is responsible

Rapid Deals Real Estate Brokers, DET Trade Licence No. 614741 and RERA ORN 12756, is responsible for personal information processed through this website and its brokerage enquiries. Contact: info@rapiddealsuae.com, 907, Bayswater Tower, Marasi Dr, Business Bay, Dubai, UAE.

Information you provide

Rapid may receive your name, email, telephone or WhatsApp number, property question, enquiry source, property reference, account details, pasted link, brochure, image and information included in an AI conversation or form. Do not submit passwords, payment-card data, passports, Emirates IDs, title deeds, tenancy contracts, bank records, cheques, signed agreements or unrelated sensitive personal information through public forms or Rapid AI. A Rapid adviser will explain a suitable sharing route when a document is genuinely required.

Information generated through use

The website may process basic technical and usage information such as IP address, browser, device, pages viewed, referral or campaign parameters, consent choice, security events and timestamps. Registered services may store conversation history, attachment metadata and generated files so the user can continue a Decision Journal.

Why Rapid uses information

Rapid may use personal information to answer an enquiry, arrange a viewing or consultation, maintain a client or lead record, provide an account, generate an AI-assisted response requested by the user, protect the website, prevent misuse, measure performance with consent, comply with legal obligations and keep a necessary business or transaction record. Depending on the context, processing may rely on consent, steps requested before or during a contract, legal obligations or legitimate business interests that do not override applicable rights.

AI-assisted responses

When live AI is enabled, the relevant question, conversation context and approved attachment content may be transmitted to the configured AI provider to prepare a preliminary response. Rapid does not intentionally send unrelated private records. Ask Rapid does not make a final property, finance, valuation, legal or regulatory decision solely by automated processing.

Property inventory and CRM

Rapid may retrieve property inventory from PropSpace and may send website enquiries, contact information, property references and campaign attribution back to PropSpace so the team can respond and maintain the lead record. A failed delivery may be retained securely for retry.

WhatsApp, email and other providers

If you request contact, Rapid may use WhatsApp, email, telephone or another selected channel. Service providers may process the information needed to deliver, secure or measure that communication. Other providers may include hosting, database, AI, CRM, analytics, advertising, Google Maps and security services. Each provider remains subject to its own terms and privacy obligations.

Official government-service links

When you open a Dubai Land Department or other government-service link, you leave the Rapid website. With optional analytics consent, Rapid may record that an official-check link was selected. Rapid cannot see the result you obtain or the information you enter on the authority website. The authority’s own privacy policy applies there.

Analytics, advertising and cookies

Optional analytics and advertising tags activate only where configured and permitted by the consent choice presented on the website. They may process device, browser, page, referral, campaign and conversion information. Essential cookies and storage may still be used for security, sessions, preferences and requested website functions.

International processing

Some service providers may process information outside the UAE. Where this occurs, Rapid must assess and use contractual or other safeguards appropriate to the information, destination and applicable legal requirements. A user should not send highly sensitive documents through a public or AI channel merely because the service is available.

Retention

Rapid retains information only for as long as reasonably necessary for the requested service, transaction, account, security, dispute, legal or record-keeping purpose. Different records may require different periods. Information that is no longer required should be deleted or anonymised, subject to lawful retention and backup cycles.

Security

Rapid uses role-based access, private server-side configuration, restricted routes and other technical and organisational controls appropriate to the website. No internet service can promise absolute security. Tell Rapid promptly if you believe an account or communication has been compromised.

Your choices and rights

Subject to applicable law, you may ask for access to personal information, correction, deletion, restriction, transfer where applicable, objection to certain processing, withdrawal of consent and review of a significant automated decision. Rapid may need to verify identity and may retain information where lawfully required. Marketing consent can be withdrawn without preventing a requested service response.

Children

The website is intended for adults making or assisting with property decisions. Rapid does not knowingly seek account or enquiry information from a child without appropriate authority.

Changes and privacy requests

Rapid may update this policy when its systems, providers or legal obligations change. The updated date will appear above. Send privacy requests to info@rapiddealsuae.com with “Privacy Request” in the subject.